J & J ORMEROD PLC ("JJO", "we", "us") is the controller of the personal data described in this policy. We are registered in England and Wales under company number 00931323, and our registered office is Avalon House, Lee Road, Bacup, Lancashire, England, OL13 0EA. We are registered with the Information Commissioner's Office under number Z9832598.
You can contact our Data Protection Officer at dpo@jjoplc.com or by post to the Data Protection Officer at our registered office.
This policy covers people who visit www.jjoplc.com, contact us, or deal with us on behalf of a customer, supplier or other business. It does not cover our employees or job applicants, who have their own privacy notice.
Information you give us
Information we get from others
Information collected automatically on our website
Giving us your details is not a legal requirement. Without contact and delivery details we cannot quote for, process or deliver an order.
| What we use it for | Legal basis |
|---|---|
| Quotes, orders, deliveries, invoicing and trade accounts | Contract, or our legitimate interest in dealing with the business you work for |
| Answering enquiries and keeping in touch with customers and suppliers | Legitimate interests: running our business and supporting our customers |
| Marketing emails (see section 4) | Legitimate interests or consent, depending on who you are |
| Keeping accounting and tax records | Legal obligation |
| Preventing fraud and keeping our systems secure | Legitimate interests and legal obligation |
| Improving our website and services | Legitimate interests, and consent for non-essential cookies |
Where we rely on legitimate interests, we have weighed our interests against your rights and do not use your data in ways you would not reasonably expect. You can object at any time (see section 6).
We do not make decisions about you based solely on automated processing.
We send occasional emails about our products, services and news to business customers. Every email says it is from JJO and includes an unsubscribe link.
You can stop marketing emails at any time by clicking unsubscribe or by emailing unsubscribe@jjoplc.com. We keep a record of people who have opted out so that they are not contacted again. Unsubscribing does not affect emails about your orders or account.
Who we share data with. We do not sell personal data. We share it only with:
International transfers. Some providers may store data outside the UK. When they do, we use a UK adequacy regulation, the ICO's International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.
How long we keep it.
| Data | How long |
|---|---|
| Enquiries that don't lead to an order | 2 years after last contact |
| Customer and supplier records, orders and invoices | Length of the relationship plus 7 years |
| Marketing opt-outs | For as long as we send marketing, so we don't contact you again |
| Website analytics | Up to 26 months |
Your rights. You have the right to:
To use any of these rights, email dpo@jjoplc.com. We will reply within one month.
Security. We protect data with encryption in transit, access controls, regular security reviews and staff training. No system is completely secure, but we work to keep risks low and will act quickly on any incident.
Cookies. Our website uses cookies to work properly and to understand how visitors use it. See our Cookie Policy for full details and how to manage your preferences.
Children. Our website and services are for businesses. We do not knowingly collect data from anyone under 16.
Complaints. If you are unhappy with how we have used your data, please contact our Data Protection Officer first at dpo@jjoplc.com. We will acknowledge your complaint within 30 days, look into it, and tell you the outcome without undue delay.
If you are still not satisfied, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Contact. Data Protection Officer, dpo@jjoplc.com, Avalon House, Lee Road, Bacup, Lancashire, England, OL13 0EA.
Changes. We will post any updates to this policy on this page.
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